RS
Rafiek S
1 reviews | Active since Jan 2016
07 Jan 2023, 13:42
NDS and Cell C
Cell C received my payment settling my account, they promised to send my paid up letter and update my ITC, this has not happened and the payment was already made in July 2022. Now I get a notification that my Cell C account is "DEFAULTED", an account which was settled in July 2022.
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Cell C's replyOfficial
07 Jan 2023, 14:06Dear Rafiek,
Thank you for contacting us regarding your account that was in arrears.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter to our Team and one of our Consultants will contact you within 24 to 48 working hours to assist.
Regards,
^TN
Thank you for contacting us regarding your account that was in arrears.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter to our Team and one of our Consultants will contact you within 24 to 48 working hours to assist.
Regards,
^TN
Best regards,
Cell C's reply07 Jan 2023, 14:06
Official
Dear Rafiek,
Thank you for contacting us regarding your account that was in arrears.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter to our Team and one of our Consultants will contact you within 24 to 48 working hours to assist.
Regards,
^TN
Thank you for contacting us regarding your account that was in arrears.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter to our Team and one of our Consultants will contact you within 24 to 48 working hours to assist.
Regards,
^TN
Best regards,