1 reviews | Active since Dec 2025
NCR Complaint to follow
Seems the only way of getting a response from Cell C regarding the failure in service is review on Hello Peter. Cell C has made a mess of my account since change of ownership was done. Every time communication was done, they confirmed there are no issues, all debit order were processed however they listed a missed payment on my credit profile with Experian. The matter was logged with Cell C to look into the matter after confirming again that no payments were missed as payments are done via Debit order. Query logged 22/01/2026, promising that they would be in contact after two days.... To date no communication has been received. NO correction has been done, and this has an adverse effect on my credit record which prior to this incident was stellar!!! This leaves one with no other option than to log a complaint with the NCR.
Thank you for contacting Cell C.
We apologize for the inconvenience caused to you. Our team would be happy to assist with having the matter corrected. Please check your DM for the details that we have requested so we can assist.
Regards
Cell C | MP
Thank you for contacting Cell C.
We apologize for the inconvenience caused to you. Our team would be happy to assist with having the matter corrected. Please check your DM for the details that we have requested so we can assist.
Regards
Cell C | MP
A query has now been referred to our team for further investigation. They will review the information and contact you directly with feedback and the next steps.
Thank you for your patience while we look into this for you.
Kind regards,
Cell C | TM
A query has now been referred to our team for further investigation. They will review the information and contact you directly with feedback and the next steps.
Thank you for your patience while we look into this for you.
Kind regards,
Cell C | TM