cW
charmain W
1 reviews | Active since Feb 2011
16 Mar 2015, 11:12
nasty surprise when you're a cell c contract holde
This is just to warn people wanting to sign up for a Cell C contract - READ YOUR CONTRACT, EVEN IF IT SEEMS TO BE A STANDARD CONTRACT. The amount payable that is stipulated on your contract means nothing - both my contract amounts were increased as from Feb 2015. Apparently, (this is what the lady at the call centre told me) in the fine print, there is a clause which gives Cell C permission to increase your contracted amount. Any unusual clauses in a contract must be discussed with the client, Cell C didn't do this at all, they sneaked this nasty clause into the contract.
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Replies (1)Cell C's replyOfficial
16 Mar 2015, 11:28Hello charun,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply16 Mar 2015, 11:28
Official
Hello charun,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
