1 reviews | Active since Sept 2016

28 Sept 2016, 11:20

n9 service i dustry

<p>How the hell do these people get jobs in The service industry when they portray the image of you are doing them a favour to be here, I have been sitting here for 10 min with the guy with sleepy eyes helping me, just Ieasurely swagged off, without a word, leaving me to wonder if he went for a **** or what, this after not greeting or even looking up to five me the time of day, shocking!</p>

0
Replies (5)
Cell C
Cell C's reply28 Sept 2016, 11:33
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.

One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply28 Sept 2016, 13:57
Official

As per feedback, the query has been attended at the store.

Regards

Cell C | PN

's update07 Apr 2017, 16:22
Reviewer Update

STill till today, I have had NO feedback from them, they still have my phone I took in to repair, pathetic!

Cell C
Cell C's reply10 Apr 2017, 10:34
Official

Hi Henriek

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply11 Apr 2017, 12:02
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN