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I have a contract with Cell for the past 4years, the first few years I was treated very well, due to the condition of our contract, unlimited, after the expiry of that contract I entered into another contract where I had to pay R1300 pm including data and airtime if any of the two get depleted i have to call Cell C for top up based on the amount agreed upon, it happened that cell C continues to debit more money even after I have requested them to reduce, I have done few reversal, I requested the service desk to e mail e detailed monthly statement, I only received a summary, I have called so many times but getting no joy. Today the company has debited R 7581.89 How come such amounts of money is debit and yet the detailed statement has been e mailed, and again I am out of service. I feel that the company has bridge the contract by not adhering and caring orders as per client's needs. I feel that the service was rendered for the benefit of the company not according to the client's needs. It is my right to be finished with a detailed statement on a monthly basis or even on request. Each time I call I get a promise that I will get what I want, up until today I haven't received the detailed statement. I have received a number of calls from finance section, I also requested the same information, but haven't received a detailed statement. The matter hasn't been solved but debits and billing continues. There is no one who is willing to solve this problem, hence I decide to come to this platform, why is it so difficult to get a detailed statement. (JANUARY TO SEPTEMBER) I am willing to pay what ever is due as long as I am 100 %satisfied. I therefore request Cell C to give me what I want and stop getting into my bank account as long as this is not solved Regards