My ZTE modem still does not work

There was no response (NOBODY PHONED) to my previous request to Cell C to:<br> <br> 1. Explain what happened to 3 gigs of my broadband that disappeared on August first, 2015.<br> 2. Mr Moses from technical said that I would get a credit of one month's cost of broadband as for much of July 2015, I did not have access to the Cell C broadband network at my Surgery in Phoenix, Durban.<br> 3. A 'repaired' ZTE modem was delivered last week to my surgery but it still does not work.<br> 4. In May 2015 I spoke twice to Portia when I tried to upgrade/renew my contract. She did not renew the contract. I reported this on Hello Peter but there as no reaction from Cell C, yet they do so much advertising for new customers.<br> <br> I am very disappointed with the very bad service from the technical division of Cell C.<br> It is like trying to get local govt to do their jobs.