1 reviews | Active since Nov 2016
My whatsapp bundle disappeared
<p>last week Wednesday i loaded a whatsapp bundle, in less than 24 hours a whole gig of whatsapp data was depleted and the only explanation i was given was that i downloaded a big video, can a video take a whole gig of data? I dont think thats possible, secondly it took Cell C over a week to get back to me and in this week i was told not to load another data bundle.</p> <p> </p> <p>I am appauled by the service recieved and the inaccurate feedback I have recieved, I want an accurate answer as to where a 1 gig whatsapp bundle went to in less than 24hours compared to other months where i have over 400mb left when the bundle expires.</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
****************!!!!! i asked for proof of the 1 gig of whatsapp data I used in a days time please! I never downloaded anything big enough from whatsapp to have used a WHOLE GIG in a day!!!!! Theodora send me proof please, im taking this further and im changing networks... you guys are *******!
****************!!!!! i asked for proof of the 1 gig of whatsapp data I used in a days time please! I never downloaded anything big enough from whatsapp to have used a WHOLE GIG in a day!!!!! Theodora send me proof please, im taking this further and im changing networks... you guys are *******!
Theodorah confirmed that she has contacted you and advised that she will email you the data validation report.
Regards
Cell C | PN
Best regards,
Theodorah confirmed that she has contacted you and advised that she will email you the data validation report.
Regards
Cell C | PN
Best regards,
