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LM
Linda M

1 reviews | Active since Feb 2017

29 Apr 2025, 08:10

My tire is tired

I have asked Cell C not to call me and guess what do they do. I'm fighting 1 battle with Cell C.... debit order date, for 19 years I have been working for the same institution and been with Cell C for that long too. but I battle with that I need my debit order date to be the 20th and nothing before then and comfy with after the date, every year if the 20th is on a Sunday I have to fight cause Cell C debits the day before if not 2 days before, then they charge me R70 for late payment or debit order bouncing. In October 2024 they charged me R70 and they don't want to refund it, guess what's going to happen in April? I'm tired of this fight, fix this and send me in writing that you have fixed it and will not happen again. I don't need an Anele from your collections department to be rude with me so early in the morning when all has been done from my end. fix this and tell me when you get your money the same way you can make noise when you didn't get it due to your fault.

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Replies (2)
LM
Linda M's update30 Apr 2025, 11:25
Reviewer Update
i am not satisfied at all by all your rude agents that don't want to listen to people. Nomthandazo from Social media team called me and we sorted the query by me sacrificing cause Cell C wont do that, but that's fine. 10 minutes after her call some guy calls me from Cell C and wanting to speak about my account i inform him that i already spoke to some, and he immediately tells me NO, and then i try to explain to him and he speaks over me and he refuses to listen to me that my account is sorted cause Nomthandazo confirmed all is well, then he wants to teach me manners, he must check his dictionary what manners mean, i need a call from him and he must apologies based on his behavior. i think its about time i say goodbye to you guys, after 19 years of a relationship you treat me like nothing sies.
LM
Linda M's update06 May 2025, 07:28
Reviewer Update
There we go the R 70 I was talking about, they charged me, Cell C it’s not my fault that you debited on the incorrect date, please reverse the R70 you charged me now and charged me in November. And I’m still waiting for the gentleman to call me and apologise