CJ
Carmen J

1 reviews | Active since Apr 2011

29 Jul 2017, 18:30

MY TAXI SERVICE INCOMPETANTANCY

<p>DEAR CELL</p> <p>ONCE AGAIN WE HAVE A PROBLEM WITH YOUR MY TAXI SERVICE. APPARENTLY MY SERVICE IS SUSPENDED..... You dont seem to know why and are unable to correct it. Let me just add that you still havent resolved my last issue with this service or credited me for that TAXI RIDE after you left me standing alone in the middle of the night waiting for you for TWO HOURS. Your service doesnt treat the client fairly. I suggest you close down the whole MY TAXI department and simply issue clients UBER vouchers in lieu of this service.... it will be far less expensive for you and clients wont have to write on HELLOPETER about your service offering failure, or the staff you employ to annoy them with a lack of service. I am gravely unhappy about this and I exoect this sorted out since I actually PAY you for this. </p>

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Replies (2)
Cell C
Cell C's reply31 Jul 2017, 07:40
Official

We apologies for the frustrations you have experienced. Our team will be in touch to assist you. Do expect a call.

Regards

Cell C | DA

Cell C
Cell C's reply31 Jul 2017, 10:20
Official

Ayanda has confirmed that she has contacted you and provided you with feedback. The matter has been resolved.

Regards

Cell C | DA