KK
Kim K

1 reviews | Active since Mar 2009

21 Jan 2016, 15:44

My SIM was out my phont Dec/Jan and yet R883?!

I was out of the country with another SIM in my card 95% of the time - with data off and yet I get back to a bill of R883. Something is definitely not working at Cell C as I just took a data bundle and made a huge effort to strategize to keep my bill down. I own my phone so this is NOT including phone. Plus I was away... Really Cell C something feels dishonest

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Replies (1)
Cell C
Cell C's reply21 Jan 2016, 16:04
Official
Hello kimlk,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN