NN
Nokubonga N
1 reviews | Active since Apr 2013
22 Oct 2020, 16:42
My query is still not completely dealt with
I last received an SMS with banking details and a tentative amount I am to pay. The SMS promises I will receive a call when the correct amount has been arrived at. How long will that take? My reference number was ***.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
22 Oct 2020, 17:27Good day Nokubonga
Thank you for contacting Cell C.
Once the payment is made, then you have to send the proof of payment so that it can be allocated.
Please refer to your private responses for the details on where to send the proof of payment.
^MP
Thank you for contacting Cell C.
Once the payment is made, then you have to send the proof of payment so that it can be allocated.
Please refer to your private responses for the details on where to send the proof of payment.
^MP
Cell C's reply22 Oct 2020, 17:27
Official
Good day Nokubonga
Thank you for contacting Cell C.
Once the payment is made, then you have to send the proof of payment so that it can be allocated.
Please refer to your private responses for the details on where to send the proof of payment.
^MP
Thank you for contacting Cell C.
Once the payment is made, then you have to send the proof of payment so that it can be allocated.
Please refer to your private responses for the details on where to send the proof of payment.
^MP
NN
Nokubonga N's updateReviewer Update
22 Oct 2020, 17:56Pls note the contents of the SMS I received:Bank Details: Nedbank; Acc Name: Cell C SP PTY Ltd; Acc No: ***; Branch: Corporate Client Services; Branch Code: 145405
please use this number *** as a reference amount due is R10098.58 once they have responded will call you with the correct amount you need o pay
my email address is ***. Your response shows that you have not checked what was last communicated to me. Where will I get the money when I am not working?
please use this number *** as a reference amount due is R10098.58 once they have responded will call you with the correct amount you need o pay
my email address is ***. Your response shows that you have not checked what was last communicated to me. Where will I get the money when I am not working?
NN
Nokubonga N's update22 Oct 2020, 17:56
Reviewer Update
Pls note the contents of the SMS I received:Bank Details: Nedbank; Acc Name: Cell C SP PTY Ltd; Acc No: ***; Branch: Corporate Client Services; Branch Code: 145405
please use this number *** as a reference amount due is R10098.58 once they have responded will call you with the correct amount you need o pay
my email address is ***. Your response shows that you have not checked what was last communicated to me. Where will I get the money when I am not working?
please use this number *** as a reference amount due is R10098.58 once they have responded will call you with the correct amount you need o pay
my email address is ***. Your response shows that you have not checked what was last communicated to me. Where will I get the money when I am not working?
NN
Nokubonga N's updateReviewer Update
22 Oct 2020, 18:09Can Cell C check the history of my query? I have phoned Cell C numerous times about the issue to no avail. It's only when I go on Hellopeter.com that suddenly Cell C can help me by cancelling the contracts. What about all the times I phoned asking how I can be helped and no one go could help me? This goes back to when I was only owing about R5000 in 2017. I was told to pay cash and make a payment arrangement.Now the amount has doubled because I was told my contracts could not be cancelled since my account was in arrears.
NN
Nokubonga N's update22 Oct 2020, 18:09
Reviewer Update
Can Cell C check the history of my query? I have phoned Cell C numerous times about the issue to no avail. It's only when I go on Hellopeter.com that suddenly Cell C can help me by cancelling the contracts. What about all the times I phoned asking how I can be helped and no one go could help me? This goes back to when I was only owing about R5000 in 2017. I was told to pay cash and make a payment arrangement.Now the amount has doubled because I was told my contracts could not be cancelled since my account was in arrears.