1 reviews | Active since Jun 2009

19 Oct 2016, 17:03

my number is suspended ***

<p>i had to call this morning to get assistence the agent by the name of SOBATHINI she had an attitude. not will to help with 'i dont care attitude ' even told me that i can report her. DARLING she was not will to listen told me i must call again she wont even transfare my call with an attitude, GORDINE porting dept. not will to help showing me the door until STEVEN as supervisor help me,</p> <p>At this moment not happy at all, i have been send from pillar to post., being told how stupid I`m. i had spoken to all the people still no help, i want to port back please release my number... for phoning the whole two days compensation apology i request it .. i have lost airtime treated as nothing told how stupid fool by this agent(THATEHO,ZANDI,SOBATHINI,DARLING AND GORDINE ) in my life no one has ever treated me like fools.</p> <p>Using my phone,my airtime,my hard earn salary to buy airtime so they can get paid to feed thier family,what I get (I DONT CARE ATTITUDE) from them.. </p>

0
Replies (2)
Cell C
Cell C's reply20 Oct 2016, 07:23
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Cell C
Cell C's reply20 Oct 2016, 11:47
Official

Nelly has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN