JW
Joshua W
1 reviews | Active since Aug 2025
22 Aug 2025, 13:21
My number has been suspended for no apparent reason
why has my number been suspended I know I can't make use of my internet what's going on please unsuspend my number this is unacceptable my number is *** there was no communication regarding the suspension or reason for the suspension and a call center person couldn't help me with any answer to my questions or resolution
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
22 Aug 2025, 13:55Dear Joshua Van wyk,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the suspension of your number and the lack of communication around it. Please rest assured that we take issues like this very seriously.
We have referred your query to our dedicated support team for further investigation. One of our team members will be in touch with you shortly to assist and provide clarity on the matter.
Thank you for your patience, and we appreciate your understanding as we work to resolve this as quickly as possible.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the suspension of your number and the lack of communication around it. Please rest assured that we take issues like this very seriously.
We have referred your query to our dedicated support team for further investigation. One of our team members will be in touch with you shortly to assist and provide clarity on the matter.
Thank you for your patience, and we appreciate your understanding as we work to resolve this as quickly as possible.
Kind regards,
Cell C | TM
Cell C's reply22 Aug 2025, 13:55
Official
Dear Joshua Van wyk,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the suspension of your number and the lack of communication around it. Please rest assured that we take issues like this very seriously.
We have referred your query to our dedicated support team for further investigation. One of our team members will be in touch with you shortly to assist and provide clarity on the matter.
Thank you for your patience, and we appreciate your understanding as we work to resolve this as quickly as possible.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the suspension of your number and the lack of communication around it. Please rest assured that we take issues like this very seriously.
We have referred your query to our dedicated support team for further investigation. One of our team members will be in touch with you shortly to assist and provide clarity on the matter.
Thank you for your patience, and we appreciate your understanding as we work to resolve this as quickly as possible.
Kind regards,
Cell C | TM
Cell C's replyOfficial
22 Aug 2025, 15:47Our team is still investigating your query, and you will be contacted shortly with feedback.
We sincerely appreciate your patience in the meantime.
Kind regards,
Cell C | TM
We sincerely appreciate your patience in the meantime.
Kind regards,
Cell C | TM
Cell C's reply22 Aug 2025, 15:47
Official
Our team is still investigating your query, and you will be contacted shortly with feedback.
We sincerely appreciate your patience in the meantime.
Kind regards,
Cell C | TM
We sincerely appreciate your patience in the meantime.
Kind regards,
Cell C | TM
Cell C's replyOfficial
22 Aug 2025, 16:25We completely understand how important this number is to you, especially for your studies, and we’re truly sorry for the inconvenience this has caused. 🙏
At this stage, our team is still finalizing the investigation to determine the exact cause of the suspension. Please be assured that this has been marked as urgent, and you will be updated as soon as possible with clarity and a resolution.
Thank you for bearing with us.
Kind regards,
Cell C | TM
At this stage, our team is still finalizing the investigation to determine the exact cause of the suspension. Please be assured that this has been marked as urgent, and you will be updated as soon as possible with clarity and a resolution.
Thank you for bearing with us.
Kind regards,
Cell C | TM
Cell C's reply22 Aug 2025, 16:25
Official
We completely understand how important this number is to you, especially for your studies, and we’re truly sorry for the inconvenience this has caused. 🙏
At this stage, our team is still finalizing the investigation to determine the exact cause of the suspension. Please be assured that this has been marked as urgent, and you will be updated as soon as possible with clarity and a resolution.
Thank you for bearing with us.
Kind regards,
Cell C | TM
At this stage, our team is still finalizing the investigation to determine the exact cause of the suspension. Please be assured that this has been marked as urgent, and you will be updated as soon as possible with clarity and a resolution.
Thank you for bearing with us.
Kind regards,
Cell C | TM
Cell C's replyOfficial
22 Aug 2025, 20:21 Our team is still investigating the matter, and they will be in touch to provide you with feedback as soon as it is received.
Thank you for your patience in the meantime.
Kind regards,
Cell C | TM
Thank you for your patience in the meantime.
Kind regards,
Cell C | TM
Cell C's reply22 Aug 2025, 20:21
Official
Our team is still investigating the matter, and they will be in touch to provide you with feedback as soon as it is received.
Thank you for your patience in the meantime.
Kind regards,
Cell C | TM
Thank you for your patience in the meantime.
Kind regards,
Cell C | TM
JW
Joshua W's updateReviewer Update
24 Aug 2025, 12:44It's been 3 days now and I stll don't know what's going on or when my line wil be open
JW
Joshua W's update24 Aug 2025, 12:44
Reviewer Update
It's been 3 days now and I stll don't know what's going on or when my line wil be open