1 reviews | Active since Jan 2013
My number deactivated without consent
my premium keeps increasing monthly and my contract has been suspended since the beginning of the year, to better it off Cell C has now cancelled my number without my consent.
I cannot receive calls while monthly they they keep trying to debit and the premium increases monthly. I WANT MY NUMBER BACK. If possible take you device but that number is mine.
this is invasion of my consumer rights and i am raising this with the Ombudsman, i was not even contacted or notified. the worst part is that the consultants cannot help, and even staff in the stores are useless because they claim to be on a different system than customer care.
In the meantime i do not have access to my number, how much opportunities have I missed because of this Cell C?
Good afternoon Shimi
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Good afternoon Shimi
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Noted.
Regards
Cell C | PN
Best regards,
Noted.
Regards
Cell C | PN
Best regards,
Thabisile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Thabisile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
