1 reviews | Active since Aug 2016
My issue with cell c is that there is no customer service and professionalism!
<p>Have a contract with cellc, the phone now has stopped working. I take it to the store cellc store at Newtown junction last week and I was advised that the system is down I should come back another time or go to another cellc store. The 23rd of August I go to the Westgate mall store, there I was advised that repairs has closed already, I should leave the phone without them providing me any proof that the phone has been booked for repairs and I will get an sms on my cell phone. It has been two days since I left the phone, still no sms received or any contact from cellc. I have called the call centre multiple times and i get the same feedback every time, that the phone has not been booked, I called the Westgate store and there is no answer. I need urgent assistance with the above matter.</p> <p> </p>
Please contact me urgently on ********** 089, I dont want this issue to be prolonged any longer.
Please contact me urgently on ********** 089, I dont want this issue to be prolonged any longer.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Danielle confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.
Regards
Cell C | PN
Danielle confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.
Regards
Cell C | PN
