SW
Siqwepu W

1 reviews | Active since Apr 2015

08 Jul 2015, 12:23

My data vanished

i had about +300MB and earlier on this morning i received and sms telling me i have 50mb left and within that hour i received another sms saying i have 7mb left... and when i contact your call centre they cant tell me what happened to my data. instead i got put through different department.. and i was toldfto call *** and the gentlemen who answered could help he pit me through to technical departme depant and a rude lady answered and pretended she dont hear me and she dropped my call. and Cell c can you please bring back my data.

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Replies (1)
Cell C
Cell C's reply08 Jul 2015, 12:39
Official
Hello hlathisiqwepu,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,