pS
precocious S

1 reviews | Active since May 2014

20 Jun 2016, 07:48

My data line is closed...

<p>I have 2 lines with cell c, the data line and the cellphone ones, early last year I called cell c to close my Line because I don't use the SIM card and someone is calling with my SIM card.... Again dos year may de debit order took more money, when I call they told me that I use the SIM card to call and I was very surprised cos I never opened the line since last year, and unfortunately I did not have that amount of money in my bank cos I was not expecting that kind of debit order, and they closed my both lines and advised me to pay for data line account to be open which I did and they opened it , and I opened the case for the other line... But no one assisted me , so I decided to pay the amount in arrears for peace sake, </p> <p>and this month they closed my data line account saying I'm owing , after paying the amount of R900 and the data line is R100...</p>

0
Replies (1)
Cell C
Cell C's reply20 Jun 2016, 08:07
Official

We have requested one of our consultants to follow up on this matter and assist. Do expect communication and be assured this will be sorted.

Regards

Cell C | PN

Best regards,