BC
Barend C
1 reviews | Active since Feb 2015
25 Jan 2016, 17:56
my contract has been cancelled!!!!
Hi <br> today I received 3 SMS's from cellc:<br> 1)Your cancellation request was processed successfully and your contract will be terminated on 25/01/2016. For any queries, call 084143 option 2. Cell C.<br> <br> 2)Thank you for your request to migrate, it will be effective on the date you have specified. - Cell C<br> <br> 3)Your [Straight Up 100 Top UP (100 SMS, 100MIN, 100MB)] has been migrated to [SUPACHARGE] effective immediately. Your new monthly subscription is [R0.00]. Cell C<br> <br> upon calling 084143 and after 20 minutes of my time wasted, the reply was \ didn't you call to cancel your contract?"<br> <br> REALLY "
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Cell C's replyOfficial
26 Jan 2016, 07:32Hello Hard lessons,
Thank you for notifying us of the above.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply26 Jan 2016, 07:32
Official
Hello Hard lessons,
Thank you for notifying us of the above.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN