SP
Shaun P
1 reviews | Active since Jul 2016
20 Jul 2016, 12:23
My comtract
<p>Good day i am currently experiencing a very big problem. I am sitting with a contract that jas been cut off due to non payment according to cell c. I have proof that i paid for the last five months nit my contract is still not active.i have contacted my local cell c store but they can't assist me. Can i please get my account sorted out as i am sitting with a contract that i can't use </p>
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
20 Jul 2016, 12:49Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Jul 2016, 12:49
Official
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
SP
Shaun P's updateReviewer Update
23 Jul 2016, 12:07So cellc phoned me. But i told the guy that i could not talk as i am busy driving home. I asked him if he can phone me back.He told me that he was suppouse to go home at 5 and he wanted to phone me first. The call got cut and since then i haven't heard anything from cellc for 2 days now. This is really bad customer service. I refuse to pay for this month. How long must i still wait to get my contract sorted out now?
SP
Shaun P's update23 Jul 2016, 12:07
Reviewer Update
So cellc phoned me. But i told the guy that i could not talk as i am busy driving home. I asked him if he can phone me back.He told me that he was suppouse to go home at 5 and he wanted to phone me first. The call got cut and since then i haven't heard anything from cellc for 2 days now. This is really bad customer service. I refuse to pay for this month. How long must i still wait to get my contract sorted out now?