gJ
glen J

1 reviews | Active since Nov 2015

04 Nov 2015, 10:54

my cellphone reinstated asap

i took out a cellphone contract with the above company and i made it clear that i do not want a new number with the new contract as i wanted to use my old number.<br> <br> all calls are recorded as we are told and i requested that they refer back to that phone call where i stated that i do not need a new number. however a new number had been already given, something i did not want. <br> i was called to be told that the number given to me will be discontinued and i will be given my old number to use with the contract package only to get home to find out that the number discontinued was my old number that i was supposed to use. <br> <br> i called Cell C several times and was sent from pillar to post with no help given, till today no one is helping me out. i have family friends contacting me on that number and most importantly i have job applications pending and a small business that i run and it serves no purpose if the number i put up doesnt exist. <br> i need for cell c to reinstate my number as promised <br> <br> about two weeks ago i sent an email telling them exactly what is happening and still no one called me back im sick and tires of this company i want nothing to do with them anymore.<br> <br> thank you

0
Replies (1)
Cell C
Cell C's reply04 Nov 2015, 11:20
Official
Hello glenjonas,

Thank you for notifying us of the above.

We have requested one of our team members to contact you and assist with this matter. Sincere apologies for the inconvenience caused.

Regards
Cell C | PN