1 reviews | Active since Nov 2011
My cell C speed stick stopped working in 1 day!
On 17 June 2015, my cell C ****le was finally delivered after a two delay because Portia did not get my ZTE ****le delivered.<br> <br> It has to be rica-ed and the old software had to be removed. Then the new software had to be installed.<br> Nobody at Cell C tells you that in advance.<br> You just find that the ****le is not working and you do not know why.<br> Pindile finally got the ****le to work on 17 June.<br> <br> On 18 June the ****le stopped working.<br> On 18 June Aiden from cell C tech support advised me to take the ****le to a cell C store as he could not get it to work.<br> Aaron at the Pavilion, Durban store, told me that the ****le must be returned.<br> <br> This is HELL!<br> <br> I have spoken to Dumi from 084143 who put me through to Bongagile who told me she cannot help as she is at the call centre.<br> <br> I phoned again and spoke to Annelisa at 084145. I told her to please phone me back if we get cut off.<br> I have wasted over 20 calls but still have a non working ****le.<br> <br> I got cut off from Annelisa.<br> I am now back to using my previous cell C ****le. I am a medical doctor.<br> I have wasted so much precious time on this ****le that I could have used helping my seriously sick patients.<br> <br> Please HELP.
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
