RC
Rene C
1 reviews | Active since Aug 2010
13 May 2019, 17:01
My business means nothing to Cell C
Called in Thursday 9/5 to get upgrade. Guy needs to check credit score and promises to call Friday @ 2pm. No call. I call again and thought I might get better service if I suggested that I am considering to cancel my contract. Backfired on me, the call centre person did not even TRY to change my mind and was immediately ready to assist me with cancellation . I litterally had to BEG him to at least **** enough interest in trying to keep my business and assist me. Got more promisses from him and here I am now, still being ignored. Called again today 13/5 and they are still not interested to assist. Is Cell C really not interested in my business? Just need a straight answer so I can finally move on.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
14 May 2019, 07:31Good morning Rene
We are interested in assisting you and we value your business with us. We will get someone to assist. Apologies for the poor service you have experienced.
Regards
Cell C | PN
We are interested in assisting you and we value your business with us. We will get someone to assist. Apologies for the poor service you have experienced.
Regards
Cell C | PN
Cell C's reply14 May 2019, 07:31
Official
Good morning Rene
We are interested in assisting you and we value your business with us. We will get someone to assist. Apologies for the poor service you have experienced.
Regards
Cell C | PN
We are interested in assisting you and we value your business with us. We will get someone to assist. Apologies for the poor service you have experienced.
Regards
Cell C | PN
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Rene C's updateReviewer Update
14 May 2019, 15:45Hi Cell C, no one has contacted me yet. Could someone please let me know when the good service is going to kick in?
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Rene C's update14 May 2019, 15:45
Reviewer Update
Hi Cell C, no one has contacted me yet. Could someone please let me know when the good service is going to kick in?
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Rene C's updateReviewer Update
15 May 2019, 11:14Good day, I received a call from Cell C today but couldn't take it as I was in a meeting. Do you think someone can try again or is it 1 call only and never again? Sick and disgusted with Cell C service.
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Rene C's update15 May 2019, 11:14
Reviewer Update
Good day, I received a call from Cell C today but couldn't take it as I was in a meeting. Do you think someone can try again or is it 1 call only and never again? Sick and disgusted with Cell C service.
RC
Rene C's updateReviewer Update
15 May 2019, 11:18To make things even better, I've spent hours trying to call Cell C back on 135, upgrades, and they just give a message that there is technical issue and to call back later then cut you off. SICK OF BAD SERVICE!
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Rene C's update15 May 2019, 11:18
Reviewer Update
To make things even better, I've spent hours trying to call Cell C back on 135, upgrades, and they just give a message that there is technical issue and to call back later then cut you off. SICK OF BAD SERVICE!