CS
Casey S
1 reviews | Active since Mar 2016
31 Mar 2016, 11:19
My account has been incorrectly debited AGAIN
This is the third time that Cell C have incorrectly debited money from my account. The first time, they debited R8999,33, the second time they took another R8999,33, and this morning I wake up to another two debits going off of almost R2000 each, and I have one pending for over R3000. They phoned me last week and told me that this problem was cleared up, but this is obviously not true.
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Replies (1)Cell C's replyOfficial
31 Mar 2016, 11:30Hello caseyjoy,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Cell C's reply31 Mar 2016, 11:30
Official
Hello caseyjoy,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
