LB
Lerato B

1 reviews | Active since Jul 2018

03 Oct 2019, 20:49

My account has been cancelled for no reason.

My account has been cancelled for no reason. Mohamed Ebrahim from Cell C Fibre is not picking up any issues with my account and everything is up to date. My internet is down. A Cell C rep cannot tell me what’s wrong and cannot fix it. What now?

0
Replies (3)
LB
Lerato B's update03 Oct 2019, 20:52
Reviewer Update
And he can confirm that my account is not in arrears. What kind of flipping service provider is this? What should I do now? Fix it myself?
Cell C
Cell C's reply04 Oct 2019, 07:45
Official
Good morning Lerato

Tumiso from our Fibre Support Department has been assigned to your query.  Feedback will be provided as soon as possible.

Regards
DA
LB
Lerato B's update09 Oct 2019, 07:36
Reviewer Update
This company is a joke ne, should I wait 10 Years for you fix this issue? I have a freaking issue with my internet and I need it sorted as in yesterday! Why can you not provide proper customer service? Why?