DR
Daniel R

1 reviews | Active since Sept 2011

08 Feb 2015, 14:58

mutible billings

my previous complaint refers: I was contacted by Mr. Mopana to send prove of payment but the mail address provided dont work. Now there are other devlopments on this phone no. ***. I paid 499 on the 12th of Jan. inclucive of the fee you charge for late payment, then our acc. was debited on the 23rd and the31st. I just found out today that my sons acc. was debited for 429 n the 26th. We moved his acc. from Capitec to our acc due to problems with Cell C How can you debit an acc that you are not alloowed to this is ***** and I dont want hear any excuses you rectify or face legal action, I am tired of cell c and all the ********

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Replies (1)
Cell C
Cell C's reply09 Feb 2015, 09:08
Official
Hello pdanier1958,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,