CG
Christopher G
1 reviews | Active since Mar 2009
04 Dec 2015, 17:23
Multiple calls to do a sim swap
Useless, pathetic service<br> <br> I had to call in and speak to 6 people to get a sim swapped - that's a couple of hours on the phone and a couple of hours waiting.
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Replies (1)
Cell C's replyOfficial
05 Dec 2015, 06:35Hello fuming2,
Thank you for notifying us of the above.
Doing a SIM swap should not be this frustrating, apologies for the unsatisfactory service.
We have requested one of our consultants to contact you and assist. It should take between 2-4 hours for the SIM swap to be active. Do expect a call.
Regards
Cell C | PN
Thank you for notifying us of the above.
Doing a SIM swap should not be this frustrating, apologies for the unsatisfactory service.
We have requested one of our consultants to contact you and assist. It should take between 2-4 hours for the SIM swap to be active. Do expect a call.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Dec 2015, 06:35
Official
Hello fuming2,
Thank you for notifying us of the above.
Doing a SIM swap should not be this frustrating, apologies for the unsatisfactory service.
We have requested one of our consultants to contact you and assist. It should take between 2-4 hours for the SIM swap to be active. Do expect a call.
Regards
Cell C | PN
Thank you for notifying us of the above.
Doing a SIM swap should not be this frustrating, apologies for the unsatisfactory service.
We have requested one of our consultants to contact you and assist. It should take between 2-4 hours for the SIM swap to be active. Do expect a call.
Regards
Cell C | PN
Best regards,