BM
Balunga M

1 reviews | Active since Feb 2011

16 Feb 2017, 11:32

Mtn says i should contact Cell c

<p>MTN AND vodacom</p> <p>I have a deep challenge a few years back i ported my number from MTN to cellC everything worked perfectly. Last year i ported from cellc to Vodacom. since then i am unable to recieve SMSes from MTN numbers including my FNB incontacts because they are sent by MTN. i have contacted both MTN and Vodacom no one knows how to assist. </p>

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Replies (2)
Cell C
Cell C's reply16 Feb 2017, 11:43
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply17 Feb 2017, 11:22
Official

Please contact your current service provider porting department in order for them to send a request to the MTN porting department for the routings to be correctly updated.

Regards

Cell C | PN