RT
Ricky T
1 reviews | Active since Feb 2021
14 Apr 2025, 08:57
Mr.Taylor
There payment system is pathetic as is their staff.Ive made payment on my account 29. Last mont had.numerous calls saying im.in arrears.Ive sent pop.they admitted they never allocated my payment to the account.Received email threatèning to dissconnect me.Sent anothet pop This .morning i got another call.in.connection with non.payment REALLY CAN I SPEAK TO.MAYBE ..JUST SOMEONE.AT CELLC THAT IS .QUAILIFIED.ENOUGH TO.ASSIST ME.PLEEEAAASE
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
14 Apr 2025, 09:01Dear Ricky Taylor,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you've experienced.We want to assure you that your concern has been escalated to our support team for immediate attention. Our Support Team member will be in touch with you shortly to resolve the matter and ensure your payment is correctly reflected on your account.
We appreciate your patience and understanding as we work to sort this out as quickly as possible.
Regards
Cell C | CW
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you've experienced.We want to assure you that your concern has been escalated to our support team for immediate attention. Our Support Team member will be in touch with you shortly to resolve the matter and ensure your payment is correctly reflected on your account.
We appreciate your patience and understanding as we work to sort this out as quickly as possible.
Regards
Cell C | CW
Best regards,
Cell C's reply14 Apr 2025, 09:01
Official
Dear Ricky Taylor,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you've experienced.We want to assure you that your concern has been escalated to our support team for immediate attention. Our Support Team member will be in touch with you shortly to resolve the matter and ensure your payment is correctly reflected on your account.
We appreciate your patience and understanding as we work to sort this out as quickly as possible.
Regards
Cell C | CW
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you've experienced.We want to assure you that your concern has been escalated to our support team for immediate attention. Our Support Team member will be in touch with you shortly to resolve the matter and ensure your payment is correctly reflected on your account.
We appreciate your patience and understanding as we work to sort this out as quickly as possible.
Regards
Cell C | CW
Best regards,
Cell C's replyOfficial
15 Apr 2025, 09:10Dear Ricky Taylor,
Our support team attempted to contact you but was unsuccessful. Just to provide an update, your payment has been correctly allocated to the appropriate account. Please let us know a suitable time to reach you so we can assist you further if needed.
Regards,
Cell C | CW
Our support team attempted to contact you but was unsuccessful. Just to provide an update, your payment has been correctly allocated to the appropriate account. Please let us know a suitable time to reach you so we can assist you further if needed.
Regards,
Cell C | CW
Best regards,
Cell C's reply15 Apr 2025, 09:10
Official
Dear Ricky Taylor,
Our support team attempted to contact you but was unsuccessful. Just to provide an update, your payment has been correctly allocated to the appropriate account. Please let us know a suitable time to reach you so we can assist you further if needed.
Regards,
Cell C | CW
Our support team attempted to contact you but was unsuccessful. Just to provide an update, your payment has been correctly allocated to the appropriate account. Please let us know a suitable time to reach you so we can assist you further if needed.
Regards,
Cell C | CW
Best regards,
RT
Ricky T's updateReviewer Update
15 Apr 2025, 10:55Thank you so much they have contacted me regarding my complaint.It has been sorted out.The lady.was very professional she responded within minutes of my posting on Hello Peter.Thank.you.so much.
RT
Ricky T's update15 Apr 2025, 10:55
Reviewer Update
Thank you so much they have contacted me regarding my complaint.It has been sorted out.The lady.was very professional she responded within minutes of my posting on Hello Peter.Thank.you.so much.
Cell C's replyOfficial
15 Apr 2025, 11:01Thank you for your feedback! We’re so glad to hear that your issue has been resolved and that our team was able to assist you promptly. We truly appreciate your patience and are happy to know that the service met your expectations.
Cell C | CW
Cell C | CW
Best regards,
Cell C's reply15 Apr 2025, 11:01
Official
Thank you for your feedback! We’re so glad to hear that your issue has been resolved and that our team was able to assist you promptly. We truly appreciate your patience and are happy to know that the service met your expectations.
Cell C | CW
Cell C | CW
Best regards,