Mr
I requested a settlement letter in June whereby I paid the outstanding amount. Now I am getting statements that I am behind with my payments and penalizing charges of R70 every Month.
People warned me against Cell C taking payments after account has been settlement
P. S my account wasn't even loaded with my data and airtime after cell C received full monthly payment.
I will be going to the ombudsman, if this is not sorted out.
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Replies (2)'s updateReviewer Update
11 Aug 2021, 11:32Please read properly. I settled the Account. Instead of only replying on hallo Peter, why don't you phone and find out the problem. That's customer service.
's update11 Aug 2021, 11:32
Reviewer Update
Please read properly. I settled the Account. Instead of only replying on hallo Peter, why don't you phone and find out the problem. That's customer service.
's updateReviewer Update
11 Aug 2021, 12:19***
Paul ***
Paul ***
's update11 Aug 2021, 12:19
Reviewer Update
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Paul ***
Paul ***