JM
JAckie M

1 reviews | Active since Dec 2014

07 Mar 2016, 11:50

Motherboard gone month 13, its my problem

Sony Experia M4 was upgrade end 2014. Motherboard now has apparently gone and Cell C just pull up their shoulders and tell me its my problem.....ITS OUT OF WARRENTY......but io still have almost half of my contrac left!!!<br> VERY VERY BAD service! If it was damadge because of something i did, fine....BUT the MOTHERBOARD has gone!! REALLY.....SONY should replace this phone! I have 5 contract with them, almost 10years loayl customer and this is what i get?????? Anyone else???

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Replies (1)
Cell C
Cell C's reply07 Mar 2016, 12:07
Official
Hello jackiem2801,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN