1 reviews | Active since Mar 2019
Most useless services provider CELL C
They dont even deserve one star..I cancelled my contract and received an sms on the 9th of February 2026 after also having a heated conversation.As per email today they also confirmed it is cancelled.The lady I spoke to the 9th of February never told me about subscription fees and **** I still aparantly need to pay as I told her i want to pay the last installment and cancell it as I dont want to pay anything more after April and she understood it.Know they come woth bull**** they know the contract is cancelled why load data on there again if the contract is in for cancelation making their uselessness my problem..Just shows you how they bull**** people in *** customer service and no use of proper speaking.Why must i be liable for extra costs if they know the contract is cancelled.The sim card is in a phone bearly used cause i just wanted the phone not the **** network.So know cell c u tell me I was not informed about this *** subscription and ur people didn't inform me so why make ur problem mine.
We sincerely apologize for the frustration and inconvenience you have experienced.
We acknowledge your request to cancel the contract and confirm that the cancellation has been processed, as per the communication you received.
Regarding the subscription fees, we regret that this was not clearly explained to you at the time of cancellation.
We value your feedback and take your concerns seriously.
Thank you for bringing this matter to our attention.
Cell C | BFM
Best regards,
We sincerely apologize for the frustration and inconvenience you have experienced.
We acknowledge your request to cancel the contract and confirm that the cancellation has been processed, as per the communication you received.
Regarding the subscription fees, we regret that this was not clearly explained to you at the time of cancellation.
We value your feedback and take your concerns seriously.
Thank you for bringing this matter to our attention.
Cell C | BFM
Best regards,
Please note that in some cases, final billing may include charges linked to the billing cycle or services active prior to cancellation. However, we would need to review your account details to provide you with a clear explanation specific to your situation.
Please be assured that we have asked our support team to further investigate the matter urgently.
Regards,
Cell C | PMa
Best regards,
Please note that in some cases, final billing may include charges linked to the billing cycle or services active prior to cancellation. However, we would need to review your account details to provide you with a clear explanation specific to your situation.
Please be assured that we have asked our support team to further investigate the matter urgently.
Regards,
Cell C | PMa
Best regards,
Once we have feedback, we will update you promptly. We appreciate your patience while we work to resolve this matter.
Regards,
Cell C | TD
Best regards,
Once we have feedback, we will update you promptly. We appreciate your patience while we work to resolve this matter.
Regards,
Cell C | TD
Best regards,
I spoke to a lady the 9th of February 2026 after long fight I told her well this is shot once april comes I want this contract cancelled and she put me on hold and she said that she made a note that my contract is done by April so the cancellation is for begining of april thats when my contract is done..I have been paying in full every month since Feb until my last payment of March cause my contract is done..Know they come woth subscription fees and *** they want me to pay bull**** I never said put on data and minutes on a contract that they can clearly see is cancelled.I gave my 30day notice long time due to the heated conversation I had woth that girl on the 9th.
CELL C are seriously once again *****ing over their customers why ANYONE WANT TO BE WOTH CELL C BLOWS MY MIND cause i WOULD NEVER EVER DO BUSINESS WITH THEM AGAIN.
I am not liable for cost of benifits allocated as you were the stupud idiots that could clearly see the contract was cancelled why would you load stuff on a cancelled contract witch was given the 30 days notice ALREADY
On Tue, 07 Apr 2026, 09:34 , <***> wrote:
Dear Mrs. Charleen Taljaard,
Thank you for contacting Cell C.
We have received your email regarding bill dispute.
Please note that as per the contract agreement, a 30-day notice period applies to cancellations. Please be advised that you will be liable for the cost of benefits allocated on April 1st.
For any queries relating to Cell C kindly contact our customer care on 084135.
Regards,
Cell C Written Correspondence
I spoke to a lady the 9th of February 2026 after long fight I told her well this is shot once april comes I want this contract cancelled and she put me on hold and she said that she made a note that my contract is done by April so the cancellation is for begining of april thats when my contract is done..I have been paying in full every month since Feb until my last payment of March cause my contract is done..Know they come woth subscription fees and *** they want me to pay bull**** I never said put on data and minutes on a contract that they can clearly see is cancelled.I gave my 30day notice long time due to the heated conversation I had woth that girl on the 9th.
CELL C are seriously once again *****ing over their customers why ANYONE WANT TO BE WOTH CELL C BLOWS MY MIND cause i WOULD NEVER EVER DO BUSINESS WITH THEM AGAIN.
I am not liable for cost of benifits allocated as you were the stupud idiots that could clearly see the contract was cancelled why would you load stuff on a cancelled contract witch was given the 30 days notice ALREADY
On Tue, 07 Apr 2026, 09:34 , <***> wrote:
Dear Mrs. Charleen Taljaard,
Thank you for contacting Cell C.
We have received your email regarding bill dispute.
Please note that as per the contract agreement, a 30-day notice period applies to cancellations. Please be advised that you will be liable for the cost of benefits allocated on April 1st.
For any queries relating to Cell C kindly contact our customer care on 084135.
Regards,
Cell C Written Correspondence
Please be assured that your query has been escalated to the relevant team and is currently being actively worked on.
A dedicated case has been logged, and a consultant is reviewing the details to ensure this is resolved correctly.
We appreciate your patience while the investigation is underway, and feedback will be provided as soon as the process is complete.
Thank you for giving us the opportunity to address this matter.
Regards,
Cell C | ZS
Best regards,
Please be assured that your query has been escalated to the relevant team and is currently being actively worked on.
A dedicated case has been logged, and a consultant is reviewing the details to ensure this is resolved correctly.
We appreciate your patience while the investigation is underway, and feedback will be provided as soon as the process is complete.
Thank you for giving us the opportunity to address this matter.
Regards,
Cell C | ZS
Best regards,
Please note that your cancellation request was received on 09 February 2026, and your contract was active from 01/04/2024 to 01/04/2026. The cancellation was correctly processed for 02/04/2026.
Regarding your query about the final bill, please note that the last invoice remains payable.
If you have any further questions, please let us know and we will be happy to assist.
Kind regards,
Cell C | RM
Best regards,
Please note that your cancellation request was received on 09 February 2026, and your contract was active from 01/04/2024 to 01/04/2026. The cancellation was correctly processed for 02/04/2026.
Regarding your query about the final bill, please note that the last invoice remains payable.
If you have any further questions, please let us know and we will be happy to assist.
Kind regards,
Cell C | RM
Best regards,
Kind regards,
Cell C | LD
Best regards,
Kind regards,
Cell C | LD
Best regards,
Kind regards,
Cell C | LD
Best regards,
Kind regards,
Cell C | LD
Best regards,
Our support team has attempted to contact you. If possible, please provide an alternative contact number so that we may reach you.
We understand your concern regarding the cancellation of your contract and the information provided during your previous interaction with our agent. Once the investigation has been concluded, we will provide you with a clear and final outcome based on our findings.
Please be assured that this matter is being treated as a priority. You will be updated as soon as feedback becomes available.
Cell C | BM
Best regards,
Our support team has attempted to contact you. If possible, please provide an alternative contact number so that we may reach you.
We understand your concern regarding the cancellation of your contract and the information provided during your previous interaction with our agent. Once the investigation has been concluded, we will provide you with a clear and final outcome based on our findings.
Please be assured that this matter is being treated as a priority. You will be updated as soon as feedback becomes available.
Cell C | BM
Best regards,
We attempted to contact you at ***, but were unable to connect. Could you please provide an alternative number or suggest a better time for us to call?
Regards
Cell C | MP
Best regards,
We attempted to contact you at ***, but were unable to connect. Could you please provide an alternative number or suggest a better time for us to call?
Regards
Cell C | MP
Best regards,
Regards,
Cell C | TD
Best regards,
Regards,
Cell C | TD
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Regards,
Cell C | LD
Best regards,
Regards,
Cell C | LD
Best regards,
Regards,
Cell C | LD
Best regards,
Regards,
Cell C | LD
Best regards,
We apologize for the delayed response.
We can confirm that the last debit order was processed on 30 April 2026.
Regards,
Nelly
Best regards,
We apologize for the delayed response.
We can confirm that the last debit order was processed on 30 April 2026.
Regards,
Nelly
Best regards,
My responce was in May and you just say sorry for delay O please Cell C is a waiste of service providor why people still support you is crazy..You have so much complaints on help peter regarding pathetic service and the way you guys **** people out of their monies.So sad..I would not even be proud telling people that you work there.
I am so glad i am done with you cause i still say cell c suck the service suck.You guys cant even explain proper and in the rnd its still the customers problem even thou you guys suck in explaining properly but you sell this **** to us
My responce was in May and you just say sorry for delay O please Cell C is a waiste of service providor why people still support you is crazy..You have so much complaints on help peter regarding pathetic service and the way you guys **** people out of their monies.So sad..I would not even be proud telling people that you work there.
I am so glad i am done with you cause i still say cell c suck the service suck.You guys cant even explain proper and in the rnd its still the customers problem even thou you guys suck in explaining properly but you sell this **** to us
We sincerely apologize for the unpleasant experience you've had with us.
Upon reviewing your account, we can confirm that your contract has been cancelled. No further debit orders will be processed from your account.We understand your frustration and regret that your experience with us did not meet your expectations.
Please accept our sincere apologies for the inconvenience caused throughout this process.
We appreciate the time you spent with Cell C and wish you all the best going forward.
Kind regards,
Cell C | NZ
Best regards,
We sincerely apologize for the unpleasant experience you've had with us.
Upon reviewing your account, we can confirm that your contract has been cancelled. No further debit orders will be processed from your account.We understand your frustration and regret that your experience with us did not meet your expectations.
Please accept our sincere apologies for the inconvenience caused throughout this process.
We appreciate the time you spent with Cell C and wish you all the best going forward.
Kind regards,
Cell C | NZ
Best regards,
