1 reviews | Active since May 2013
most useless and *********** company of the centur
Hi I would like to state that cell c norwood and cell c customer call centre are the most useless human beings in earth. I have had an ongoing issue since January this year. <br> <br> Last year I renewed my contract and wanted to change banking details so provides them with all the relevant banking details. End of the month they debit the wrong account so again I gave them all my details to change accounts and low and behold they debit the wrong account again. Eventually we went to the bank and stopped the debit order from them so they cut me off. Then I called and spoke to a senior supervisor and gave them my banking details again. At the end of that month they didn't debit the account and a few days later cut me off. This has been going on for about 4 months with threats of cell c stating that they will put me on the bad credit list. <br> <br> I never realised it was so difficult to get people to take your money. I am now at the point that I am ready to cancel my contract due to their useless service and disregard for every recorded call that has been made in the past 3 months.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
