<p>I had a contract with Cell C , Paid it full in May 2016 . Cancelled my contract on the 28th of May 2016. All paid in full , but they still debit my account twice ! phoned their finance department last month and they said no it was a mistake and a refersal will be made , just to see today 25th of June they have done it again!!!! Went to Cell C in the Glen spoke to Lionel excellent service from him , he contacted them and was told that my last payment of 460,63 was allocated to the wrong account . All is fixed now apparently (ref : ********** 230). Paid bank fees for debit refersal because of their mistake!!! So please tell me Cell c where is the good service im suppose to get , you guys need to sort out your finance department NEVER take up a contract with you again!</p> <p> </p> <p>I am completely disgusted with your service , debit my account on a Sa****ay WHEN I ONLY HAD THAT MONEY IN MY ACCOUNT FOR FUEL FOR THE WEEK TO GET TO WORK</p>
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We apologize for the inconvenience caused.
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Cell C | DA
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Best regards,
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