Most poor customer service
<p>I walk in to the Menlyn branch and a was joining the cue. A lady that works there( maybe just to look pretty for her sake) asked how she could help the ones that were in the front and told them to stay in the cue. Shortly there after she asked how she could help me. I told her im here to buy data. Same reply came from her.Not that she could help much. </p> <p> </p> <p>I stood in the cue since it was busy. The clients in front of me left, because no one could help. Thinking that I would be help by one of them that just finished with a client. Clearly ****ing not! I waited more than twenty minutes. Eventually the people behind me also left because no one was "able" to help them. I stood in the cue and eventually asked "is there any one that could help me just to purchase data that I needed. They just looked at me like I'm ****ing mad and never said sorry for the inconvenience or anything. </p> <p> </p> <p>I asked if this was the only store in the mall. They said no there is Menlyn main. Not that ****ing helps at all. This was the most ****ed up experience of CUSTOMER SERVICE I EVER HAD AND WILL PROCEED FURTHER WITH THIS . THERE WERE FOUR OTHERS THAT JUST ****ING STOOD THERE FOR WHAT ****ING REASON. THIS IS APPALLING UTTERLY DISGRACEFUL. I'm really not happy and will port soon.</p>
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | DA
Best regards,
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | DA
Best regards,
Theodora has attempted to contact you with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Best regards,
Theodora has attempted to contact you with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Best regards,
Theodora confirmed that she contacted you and the matter has been addressed.
Regards
Cell C | DA
Best regards,
Theodora confirmed that she contacted you and the matter has been addressed.
Regards
Cell C | DA
Best regards,
