Most *********** network provider

This is my second review on how unable Cell C staff is to do their jobs and how the service provider is covering for their staff that conduct *****ulent deals.

The terms and conditions of the contract clearly state that *The Service Suppliers will notify you between 40 and 80 Working days before Contract Period expires. I was contacted after my expiry date of the contract to notify me that it has expired, I then proceeded to upgrade with the agent as I was still able to. The Sales agent did not perform the upgrade – but issued a new contract which I didn’t ask for. He also decided that he was going to port my cell phone number which luckily, I got stopped before he succeeded. This is absolutely *****ulent activity.

I have obtained the telephone recording; however, no one is willing to accept that Cell C has firstly failed to notify me and their staff is unable to do their jobs. I have been constantly harassed from Cell C staff (each time a different individual) and Their Debt collectors.

Cell C is unwilling to let their employee take the blame and now refuse to set their mistake right. I am now supposed to pay out of contract rates for a service they immediately suspended.

I am not willing to pay this amount as I upgraded, The fact that their employee failed to do his job can’t be at my financial cost. This matter has been going on for 7 months now!!!