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channelle S

1 reviews | Active since Nov 2013

01 Oct 2015, 21:37

Most helpful,polite and patient agent

I called into the Retentions department for my contract cancellation update on *** and wanted more information on the billing process since my contracts are ending so the numbers will be converted to prepaid,the agent whom handled the call provided me with the world class customer service at cellc.<br> <br> Zukiswa is a very polite,patient and helpful agent she deserves much recognition for all her effort because agents like her will ensure the business blossoms with satisfied customers.<br> <br> Please keep up the good work and excel to a higher position.

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Replies (1)
Cell C
Cell C's reply02 Oct 2015, 07:29
Official
Hello Nelkies,

Excellent service indeed! We will convey your compliment to Zukiswa and her Manager for recognition. We continuously strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN