1 reviews | Active since Jul 2016
Most disgusted I've ever felt speaking to a sales rep.
<p>So on this day, 14/02/2017 at approximately 09h00 a sales rep phones me whilst busy working on a safety sensitive area, I answer the phone politely when greeted by a "Mohamed", I asked him generously to please call me back in my lunch time witch would be from 12h30 to 13h30. He phoned me around 13h48 whilst I was driving, I politely told him that i was driving and asked if he would phone me back in about 20min time and put the phone down. He immediately phoned me back and I answered and he told me that I must stop wasting his time and slammed the phone in mid call whilst I was talking. According to me he is the one selling me a product, and then at the same time is being rude although he knows I am currently not able to speak with him. Bad salesmanship and it completely put me of even considering Cell C as a service provider. </p>
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct himself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct himself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Maropeng has been in contact with you to assist with this matter.
Regards
Cell C | PN
Maropeng has been in contact with you to assist with this matter.
Regards
Cell C | PN
