Most Bad Customer Service Ever

Good day On Saturday the 10 September 2022 I was informed by the Savannah Mall Cell C that my phone is ready for collection. On Monday the 12 September 2022 I went to store to collect just find out that the phone was never fixed by insurance. I have submitted my phone on the 29 April 2022 to be fix, five months later I am still the fool that is paying for both insurance and contract without utilising my phone. I think I will stop paying the phone contract and insurance. You can keep you nonsense service and your Phone.