Most *********** Admin Staff

I have never dealt with a more *********** customer service department in my life.

I requested a change of ownership from my personal cellphone contract over to our business, I have submitted the same documents multiple times only for them to constantly ask me for those same documents. Not only that but the helpful store in Paarl Mall that started the process couldn't even get updates from them other than waiting 24hours for an email response. Astrid at the store was more than helpful throughout the process but unfortunately the *********** staff in customer service & the relevant department can't seem to resolve my request.

I have given them 24 hours to resolve the query or I will cancel both contracts and migrate to a different service provider. Not that it would bother them, it seems your not worth enough to attend to if you only have two contracts with them.

I would advise everybody and anybody against starting a journey with CellC