1 reviews | Active since Mar 2010
More than one complaint
I have two issues with Cell C at this point , but I've had many in my time with them , they are cheaper for a reason.<br> First complaint : I have raise a query on my data usage: *** , and yes I followed their process and but they cant stock to their SLA . No one has contacted me .<br> Second complaint: I have sent my written confirmation that I want to cancel my contact with them , because its expiring ...yes you have to notify them that your contact is expiring ***) , thats would well they work. (Very CPA) . Do I need to say no one has contact me or can we assume thats common practise at Cell C<br> I think they keep costs low by making you do their admin .<br> This complaint is no joke, but they are.<br>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
