1 reviews | Active since May 2016

23 May 2016, 18:51

More than enough is still not enough?

<p>With a positive airtime balance of R25 I tried buying a daily data bundle. It was going to cost me R12,50 for a 100mb of data which should last until midnight. But due to the greed which is clearly displayed in the images, I was told to recharge and try again? Again I tried purchasing another daily bundle but this time trying a cheaper bundle of R6,50 for a total of 50mb. AGAIN I received an SMS telling me that my balance of TWENTY FIVE RAND cannot purchase the value of SIX RAND FIFTY? How ridiculous can you get. This is pathetic! </p>

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Replies (1)
Cell C
Cell C's reply24 May 2016, 05:46
Official

We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will follow up on this matter and assist.

Regards

Cell C | PN