Months of poor response

<p>Have been trying for a number of months to get details of my contract, and also how monthly payments are being calculated as its not what I signed for. Have had many hours of frustration. Many emails and phone calls. Last call the consultant said Cell C would efinitely need to compensate me, and that her manager would contact me and let me know how this would work the following day. This is now more than a week and not another word of contact. Please Cell C, try to help your customers. This is really not a difficult case, but you do have a customer who will not be with you much longer with current service levels.</p>