DA
Dean A
1 reviews | Active since Jan 2021
03 Sept 2025, 13:03
Month to month fights.cell c poooooor!
Every month a fight about account being overdue even when i have proof of payment,now its being said its allocated to the other contract thats up to date and need to pay again,makes no freaken sense
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Replies (2)
Cell C's replyOfficial
03 Sept 2025, 13:13Dear Dean Arendse,
Thank you for contacting Cell C.
We’re really sorry to hear about the repeated frustration you’ve been facing with your account. We completely understand how upsetting it must be to keep resolving the same issue, especially when you have proof of payment.
To assist you properly, we’ll need to review your payment details to check why your payment was allocated incorrectly. We have referred your account query to our Team, and we will be in touch to further assist.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We’re really sorry to hear about the repeated frustration you’ve been facing with your account. We completely understand how upsetting it must be to keep resolving the same issue, especially when you have proof of payment.
To assist you properly, we’ll need to review your payment details to check why your payment was allocated incorrectly. We have referred your account query to our Team, and we will be in touch to further assist.
Kind regards,
Cell C | TM
Cell C's reply03 Sept 2025, 13:13
Official
Dear Dean Arendse,
Thank you for contacting Cell C.
We’re really sorry to hear about the repeated frustration you’ve been facing with your account. We completely understand how upsetting it must be to keep resolving the same issue, especially when you have proof of payment.
To assist you properly, we’ll need to review your payment details to check why your payment was allocated incorrectly. We have referred your account query to our Team, and we will be in touch to further assist.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We’re really sorry to hear about the repeated frustration you’ve been facing with your account. We completely understand how upsetting it must be to keep resolving the same issue, especially when you have proof of payment.
To assist you properly, we’ll need to review your payment details to check why your payment was allocated incorrectly. We have referred your account query to our Team, and we will be in touch to further assist.
Kind regards,
Cell C | TM
Cell C's replyOfficial
05 Sept 2025, 19:28Dear Dean Arendse,
Thank you for time earlier.
Please note that we have allocated the payment as per your request. We understand that you would like the accounts to be combined, and feedback on this will be provided as soon as possible.
We appreciate your patience while we work on this matter.
Kind regards,
Cell C | TM
Thank you for time earlier.
Please note that we have allocated the payment as per your request. We understand that you would like the accounts to be combined, and feedback on this will be provided as soon as possible.
We appreciate your patience while we work on this matter.
Kind regards,
Cell C | TM
Cell C's reply05 Sept 2025, 19:28
Official
Dear Dean Arendse,
Thank you for time earlier.
Please note that we have allocated the payment as per your request. We understand that you would like the accounts to be combined, and feedback on this will be provided as soon as possible.
We appreciate your patience while we work on this matter.
Kind regards,
Cell C | TM
Thank you for time earlier.
Please note that we have allocated the payment as per your request. We understand that you would like the accounts to be combined, and feedback on this will be provided as soon as possible.
We appreciate your patience while we work on this matter.
Kind regards,
Cell C | TM