xM
xolile M
1 reviews | Active since Jan 2015
22 Feb 2022, 21:39
Month to month contract turned into fixed term contract without my approval
I had a month to month data contract which I ok last year with cell c, I tried to close it this week and I was told I must pay in R4600 to cancel as it is now a 24 month contract. The lady told me from January this year all month to month contracts were converted to fixed contract. I did not agree to this and I do not want a fixed contract hence I took the month to month in the first place. Iam not happy and do not want this contract they are giving me.
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Replies (1)Cell C's replyOfficial
23 Feb 2022, 10:03Good day Xolile
Thank you for contacting us.
The matter will be escalated to our Support team for assistance. Do expect our call shortly.
^NT
Thank you for contacting us.
The matter will be escalated to our Support team for assistance. Do expect our call shortly.
^NT
Cell C's reply23 Feb 2022, 10:03
Official
Good day Xolile
Thank you for contacting us.
The matter will be escalated to our Support team for assistance. Do expect our call shortly.
^NT
Thank you for contacting us.
The matter will be escalated to our Support team for assistance. Do expect our call shortly.
^NT
