xM
xolile M

1 reviews | Active since Jan 2015

22 Feb 2022, 21:39

Month to month contract turned into fixed term contract without my approval

I had a month to month data contract which I ok last year with cell c, I tried to close it this week and I was told I must pay in R4600 to cancel as it is now a 24 month contract. The lady told me from January this year all month to month contracts were converted to fixed contract. I did not agree to this and I do not want a fixed contract hence I took the month to month in the first place. Iam not happy and do not want this contract they are giving me.

0
Replies (1)
Cell C
Cell C's reply23 Feb 2022, 10:03
Official
Good day  Xolile 

Thank you for contacting us. 

The matter will be escalated to our Support team for assistance. Do expect our call shortly. 

^NT