WJ
Wesley J
1 reviews | Active since Dec 2021
08 Dec 2021, 07:04
Month to month contract prison
I'm still waiting for a call back from cell c to assist me with a contract I cancelled nearly 5 months ago. I've been getting debited and I've been reversing the debit order time and time again. They've still been sending me data which then obligates me to pay again. It's ridiculous. I'm been held captive.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
08 Dec 2021, 07:31Good day Wesley
Thank you forgetting in touch with us.
Kindly respond via private reply with your ID number.
We will look into this issue to have it resolved.
^YM
Thank you forgetting in touch with us.
Kindly respond via private reply with your ID number.
We will look into this issue to have it resolved.
^YM
Best regards,
Cell C's reply08 Dec 2021, 07:31
Official
Good day Wesley
Thank you forgetting in touch with us.
Kindly respond via private reply with your ID number.
We will look into this issue to have it resolved.
^YM
Thank you forgetting in touch with us.
Kindly respond via private reply with your ID number.
We will look into this issue to have it resolved.
^YM
Best regards,
WJ
Wesley J's updateReviewer Update
08 Dec 2021, 08:39***
WJ
Wesley J's update08 Dec 2021, 08:39
Reviewer Update
***
Cell C's replyOfficial
08 Dec 2021, 08:45Thank you.
Do expect our call.
^YM
Do expect our call.
^YM
Best regards,
Cell C's reply08 Dec 2021, 08:45
Official
Thank you.
Do expect our call.
^YM
Do expect our call.
^YM
Best regards,
WJ
Wesley J's updateReviewer Update
08 Dec 2021, 15:05After months of struggle with a query one man by the name of Derrick, a cell c back office employee, handled my query within 10 minutes. Well done Derrick. That's the kind of service that keeps clients. I wish it were consistent throughout every department.
WJ
Wesley J's update08 Dec 2021, 15:05
Reviewer Update
After months of struggle with a query one man by the name of Derrick, a cell c back office employee, handled my query within 10 minutes. Well done Derrick. That's the kind of service that keeps clients. I wish it were consistent throughout every department.
Cell C's replyOfficial
10 Dec 2021, 15:04Good day
Thank you for the pleasant feedback. Much appreciated.
^NT
Thank you for the pleasant feedback. Much appreciated.
^NT
Best regards,
Cell C's reply10 Dec 2021, 15:04
Official
Good day
Thank you for the pleasant feedback. Much appreciated.
^NT
Thank you for the pleasant feedback. Much appreciated.
^NT
Best regards,