1 reviews | Active since May 2017
Money Taken then Application is rejected with no reaon
<p>Hi team, </p> <p>Day 1:</p> <p>I app**** for the R299 data package( with router) 20gig day and 20gigs night -Simple.</p> <p>I concluded the online application and gave my Credit Card details as request.</p> <p>Immediate set the notification that R299 was debited off my card....then a message says that my application needs to be referred and some will be in thought shortly.</p> <p> </p> <p>Day2</p> <p>Morning - No Call from Cell C</p> <p>Midday - Nope not even a peep</p> <p>Afternoon - Called CellC and spoke Vusi Masia , and informed them that I can working without connectivity .</p> <p>Late Afternoon - Vusi escalated the call ...that didn’t help...he promised to call me back...nada</p> <p>Early Evening - NO CALL FROM CELLL, YOU HAVE TAKEN MY MONEY YOU BUFFONS, I want my money back</p> <p>Next Morning - received mail from CellC - </p> <p>"Dear Customer,<br /> <br /> Your application has unfortunately been declined. For further assistance, please contact us on 084145.</p> <p><br /> Regards,<br /> Cell C"</p> <p> </p> <p>What **** is this!!! GIVE ME MY MONEY BACK!!</p> <p> </p> <p>Fatima ********** - ********** </p> <p> </p>
Hi Fatima
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Hi Fatima
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
