Money Making Racket

<p>I took out a cell c contract 2 years ago, and after a year the sim card packed up, I paid for a sim swap and much to my disgust I have just been informed that my sim card has packed up again after only 10 months. This is unacceptable that I have to replace my sim card twice in less than a year.</p> <p> </p> <p>I went to see Cell C at the Bluff Towers and they were very unhelpful in even trying to solve the issue.</p> <p> </p> <p>I feel it is utterly unfair that as a paying contract customer I must pay nearly R200 every few months for new simcards when I have had both MTN and Vodacom simcards last me YEARS!!! And I know of someone else who has had the exact same issue twice, the first time they replaced the simcard at their cost, and more recently they made her pay for the simswap. This is a money making racket and I will not be dealing with Cell C again or recommending them to anyone unless this issue is resolved and NOT at my cost. I refuse to pay almost R400 a year on new sim cards when it is a 2 year contract.</p>