TH
Terry H

1 reviews | Active since Sept 2010

23 Apr 2018, 11:57

Money making racket

I am so tired of these cell phone companies with their money grabbing Ts & Cs. I was on a two-year contract which ended and have been on a month by month contract since. I phoned to cancel this contract and was told I have to give 30 days notice. Why?? I want it cancelled immediately as the person using the phone has moved overseas. It does not take 30 days to cancel a contract and don't come with the Ts & Cs argument. I have paid to the end of the month it should be able to cancel with immediate effect. This is just a money making racket. You are despicable, I will never use Cell C services again.

0
Replies (2)
Cell C
Cell C's reply23 Apr 2018, 12:09
Official

Good afternoon Terry

We have requested someone to contact you and provide clarity.

Do expect communication.

Regards

Cell C | PN

Best regards,

TH
Terry H's update23 Apr 2018, 12:33
Reviewer Update
All I get as feedback is that it's in the Ts &Cs. That's not an answer you do not take 30 days to end a contract. You just use the Ts & Cs as a money making racket. Not one person from Cell C can tell me why it's 30 days other than it's the Ts & C's.