1 reviews | Active since Feb 2016
Money lost from poor services.
<p>Where do I start. I bought a phone from them in 2014. The device was working very well until last year when I took it in for repairs. It returned two weeks later and all was okay upon its return. Then this year alone o took it in for repairs because it started deleting my information and wouldn't register on the network. I was given the run around having to perform a sim swop several times until they took it in. It can back two weeks later and it was working fine. I started saving data on it again as any business person would do. Four weeks later i couldnt hear people when they called and visa versa. I took in again. It came back after a full month and it was working okay. Then i had it for a day because it wouldnt charge. I took back immediately and i was told that i will have to be given a new device because the decive was becoming an inconveinience and I was loosing business, clients and mobey becaue i was not available. I got the device back afain and it was working perfectly for four weeks until it wouldnt switch on even though when I had taken it out of the charger it was at 100%. I took it back to them and i have not received it back, now the same has happened. I dont have a device, I am finding it hard to communicate with clients, save data and move along with business. I'm loosing lots of money and I'm not impressed with this service. I can not live like this, I want a new device from Cell C and I want it fast so I can continue with making a living for my family. I've lost lots of money, many clients, its hard because I'm a single parent and I'm frustrated with this company. I want a brand new device and nothing else or they must give me the money I've lost from all the business I've lost. </p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
