Money hungry, without consideration for client

I have been with Cell C since August 2016.

I'm currently paying R269, a month for 5GB of daytime data and 5GB night time data. Now everyone that knows, data prices knows that this is a total *******.

Telkom is currently advertising a deal for R379, for 40GB day and 40GB night time data.

However this is not my issue. When Cell C, had a promotion of the 20GB day, plus 20GB night data, I enquired on whether they could upgrade my line. I think the 20GB package was R299, in last year. However I was told that this was not possible. I would need to cancel this contract, or wait until I'm eligible for an upgrade. I found this to be ridiculous, especially when the call centre agent told me this, is only for new clients. Do you not treat your existing clients, better than prospective clients?

Anyway, I called this morning 084 140, to find out what the cancellation value of my contract is, because there is no way in hell I'm letting Cell C, continue to bill me R269, for a mere 5GB of mobile data. However when I got to the agent, he told me, that I need to call the cancellations department, because he is unable to give me the amount to get myself out of this atrocious contract,

So this is part of my review. I'm your CLIENT (do you get that), why should I be send from pillar to post? Why when YOU deemed, it not conducive to provide ME a better package.

It's all about Cell C. So give me a flippen amount, let me leave this ********** network! I would even flippen prefer old adsl as an alternative!!!!!